The Nursery policy is that if parent/carers are late collecting their child they will be fined the follwing;-
5 - 15 Minutes £5.00
15 - 30 Minutes £10.00
After 30 Minutes £20.00
If you have telephoned to inform staff you will be late collecting and this has happened on more than one occasion, you will still be fined.
The fine must be paid in full within one working day. If the fine is not paid, and no contact/reason is given as to why, then the balance will be referred to our collection agent Daniels & Silverman, where you will incur further charges on the total amount. Please Note; once your balance is referred the nursery can no longer take any payments from you, payment must be made to Daniels & Silverman directly.
If your child is not collected by 6.00pm, a phone call will be made to the Duty Desk Team.